In 2011 we were in Bangkok downtown and were flying from Suvarnabhumi Airport. So we took the Airport Link, an 28 km long express & commuter line from Phaya Thai station to Suvarnabhumi Airport. We started at Phaya Thai station but you could also start at Makkasan station. With the Express Line service it takes you about 20 min. to get from Phaya Thai to the airport. With the City Line service it takes you about 45 min. When traveling with a lot of luggage it might be a bit inconvenient.
So we took the airport link from Phaya Thai to Suvarnabhumi airport. And I do hear a lot of complains about it, but I must say I was very content with the service. Well we did not have much luggage with us, so that made it easier. We arrived at Phaya Thai BTS station by Skytrain and there are good and clear signs where to go for the Airport Link : Exit 5. But exiting the BTS with big suitcases is a bit of a problem, but the staff of BTS will help you promptly. Then it is a bit walking from the BTS entrance-level to the Airport Link level, but you will not need to go to the street-level anymore. In case you have a lot of luggage with you it would have been nice if there would have been trolleys. There are escalators and elevator (but a bit small one) to get to the entrance-level and later to the platform-level. No trolleys anywhere, but a lot of staff to guide you to the right place, and they understand & speak English.
At the entrance-level are fending machines to buy tickets, but there is also an counter where you can buy tickets. From Phaya Thai are leaving 2 different "lines". Well of course they use the same line, but the "City Line" will stop at all stations, while the "Express Line" will go straight to the airport.
Using the "City Line" to the airport will cost 45 Thai baht per person, while the "Express Line" will cost 90 Thai baht per person (reduced from 150 Thai baht). We took the "Express Line" and we were in 20min at the airport. All couches have some limited luggage space, but it seems that there is also a special luggage couch (but we did not look for it). The seats were comfortable as was the all ride.
The Airport Links stops right under the airport terminal and there are elevators & escalators to go to the other levels. But again small elevators. And again no trolleys. All together a good experience, although a bit expensive because with 2 people it did cost me 180 Thai baht. OK a taxi would be more expensive but at least a taxi would bring me door to door.
At the entrance-level are fending machines to buy tickets, but there is also an counter where you can buy tickets. From Phaya Thai are leaving 2 different "lines". Well of course they use the same line, but the "City Line" will stop at all stations, while the "Express Line" will go straight to the airport.
Using the "City Line" to the airport will cost 45 Thai baht per person, while the "Express Line" will cost 90 Thai baht per person (reduced from 150 Thai baht). We took the "Express Line" and we were in 20min at the airport. All couches have some limited luggage space, but it seems that there is also a special luggage couch (but we did not look for it). The seats were comfortable as was the all ride.
The Airport Links stops right under the airport terminal and there are elevators & escalators to go to the other levels. But again small elevators. And again no trolleys. All together a good experience, although a bit expensive because with 2 people it did cost me 180 Thai baht. OK a taxi would be more expensive but at least a taxi would bring me door to door.